Self-organizing teams in online work settings
Published in Collective Intelligence, 2022
In this paper, we propose a new approach, namely Self-Organizing Pairs (SOPs), which incorporates self organization in algorithmic collaboration management, by facilitating workers to self-organize into effective pairs while being supported—but not guided—by an algorithm. We compared SOPs with two baselines that do not allow user agency, on a creative task of fictional story writing. Our findings indicate that the SOPs approach leads to creative outputs of higher quality and to higher collaboration satisfaction. Our results have scientific, applied, and societal implications.
Recommended citation: Lykourentzou, I., Vinella, F. L., Ahmed, F., Papastathis, C., Papangelis, K., Khan, V. J., & Masthoff, J. (2022). Self-organization in online collaborative work settings. Collective Intelligence, 1(1), 26339137221078005. https://journals.sagepub.com/doi/pdf/10.1177/26339137221078005